Returns & Exchanges

At Auk, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for items in their original condition. If your new decor or furniture doesn't perfectly fit your space, our streamlined process makes exchanges and refunds simple.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all protective inserts are included to prevent damage during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location; you will receive a notification once our warehouse team has processed your refund.